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Goodman Fielder (Food Processing) |
Gordon Hardie
Managing Director
Goodman Fielder Baking Australia & New Zealand
"Early last year, I felt that we had a good handle on the
improvement opportunities available to the business and that we had an
aggressive plan to realize those opportunities. For this reason, I was
somewhat skeptical during our first conversations with Sydney
Consulting. When we eventually agreed on a review to assess potential
opportunities for improvement, I did not expect that you would find
much that we had not already identified and addressing. Review findings
told a different story.
The Sydney Consulting approach works. Improvements are anchored in
lean principles and implemented using fully hands on, high involvement,
coaching methods so that managers develop ownership of the management
tools and disciplines.
Results are significant. In our flagship bakery, overall equipment
effectiveness (OEE) was increased by more than 20% over our baseline
measure. We increased capacity to such an extent that we closed two
bakeries in the same region and shifted their production volumes to the
flagship site. Similar levels of improvement are available in other
locations where we are just completing implementations. The tools,
disciplines, and metrics which we now have in place across all
locations will continue to guide us through an ongoing program of
significant improvement.
Progress has not been without some resistance and a few problems
along the way. We have overcome resistance and problems together. The
level of change in mindset, from entrenched counter productive
attitudes and poor management disciplines, is demanding.
The Sydney Consulting team has been unrelenting in their focus and
drive throughout the months of the projects which we have undertaken.
They have been sincere, capable and absolutely dedicated to working
with us to achieve substantive, sustainable results. They have led by
example"
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