...the improvements were introduced in such a way that they were sustainable and that our employees took ownership of them.

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Goodman Fielder (Food Processing)

goodman.jpgGordon Hardie 

Managing Director
Goodman Fielder Baking Australia & New Zealand



"Early last year, I felt that we had a good handle on the improvement opportunities available to the business and that we had an aggressive plan to realize those opportunities. For this reason, I was somewhat skeptical during our first conversations with Sydney Consulting. When we eventually agreed on a review to assess potential opportunities for improvement, I did not expect that you would find much that we had not already identified and addressing. Review findings told a different story.

The Sydney Consulting approach works. Improvements are anchored in lean principles and implemented using fully hands on, high involvement, coaching methods so that managers develop ownership of the management tools and disciplines.

Results are significant. In our flagship bakery, overall equipment effectiveness (OEE) was increased by more than 20% over our baseline measure. We increased capacity to such an extent that we closed two bakeries in the same region and shifted their production volumes to the flagship site. Similar levels of improvement are available in other locations where we are just completing implementations. The tools, disciplines, and metrics which we now have in place across all locations will continue to guide us through an ongoing program of significant improvement.

Progress has not been without some resistance and a few problems along the way. We have overcome resistance and problems together. The level of change in mindset, from entrenched counter productive attitudes and poor management disciplines, is demanding.

The Sydney Consulting team has been unrelenting in their focus and drive throughout the months of the projects which we have undertaken. They have been sincere, capable and absolutely dedicated to working with us to achieve substantive, sustainable results. They have led by example"

 

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